Start and Run A Successful Cleaning Business

Start and Run A Successful Cleaning Business

The Essential Guide to Building A Profitable Company

Book - 2008
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The cleaning industry is worth billions each year. There isplenty of money to be made, and you don't require anyspecific qualifications to get started. What you do need is arange of key skills, and a personal determination to succeed.This book will give you insider knowledge of the world of office and domestic cleaning. It will provide you with all the practical tools you need to succeed in a competitive but rewarding industry.- The basics required to set up your business and the services you can offer.- How to develop sales, and how to find - and keep - satisfied clients.- How to find good staff, train them, and deal with problems.- How to maintain the quality of your service provision as you grow.- Managing the legal, health & safety, and insurance requirements.- How to develop your brand and grow your company.- Book keeping, debt control and finance- How to develop further lucrative services to offer your client base. AUTHOR BIOG: Robert Gordon set up his own cleaning and maintenance company in 2004 at the age of 28. Based in Glasgow and covering Central Scotland he took this new company from just himself and three cleaning staff to nearly 100 staff with a turnover of over GBP1million in less than four years. In this book, Robert shows you how he did it and how you can do it too. CONTENTS: List of Illustrations Preface Chapter 1. Working in the cleaning industry 2. Deciding between the various cleaning services 3. Start up 4. Keeping your clients happy 5. Managing your staff 6. Organizing your first cleaning account 7. Ensuring quality of service 8. Health and safety, laws and regulations 9. Sales, marketing and advertising 10. Managing finances 11. Tax and national insurance 12. Controlling debt 13. Managing your expansion 14. Property services 15. Engaging subcontractors Appendix 1 Useful Contacts Appendix 2 The Cleaning Operators' Proficiency Certificate Appendix 3 Equal opportunties policy Index
Publisher: Oxford : How To Books, 2008
ISBN: 9781845282844
1845282841
Branch Call Number: 648.50681 Go
Characteristics: xii, 178 pages ; 25 cm

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